The role of a team leader is quite different from that of a mediator. The first difference that may come to mind is that typically, mediators are neutral. Whereas…
Leaders, managers and supervisors: you can take pages from a mediator’s book to great advantage for you and your team. An important part of being a mediator- and certainly…
Leaders, Managers and Supervisors: Focus on relationships before you need to and watch your team’s productivity, engagement and effectiveness skyrocket. As a leader, you may not have included ‘cultivating friendships‘…
What are some of the pages from a mediator’s book that managers and supervisors could use to help manage and prevent workplace conflict? Watch this video to learn the FIRST…
For “How Leaders Can Prevent and Resolve Conflict During Difficult Situations”, I joined behavioral scientist Dr. John Austin for an interactive working webinar. We focused on preventing and managing…
Day 26 of 26 days of musing live about conflict and collaboration. Today I’m taking about the Anais Nin quote, “And the day will come when the risk to remain…
Musing live about conflict, collaboration and prioritizing building good relationships In this short video below, I talk about the importance of work teams prioritizing the work of building good relationships.…
Day 24 of 26 days of musing live about conflict and collaboration. Today I’m taking about the opportunity conflict presents and it’s impact on creativity. I also briefly mention bite…
Day 22 of 26 days of musing live about conflict and collaboration. Today I’m answering a question about conflict that arises when you try to “convince” someone to buy your…
Day 19 of 26 days of musing live about conflict and collaboration. Today I’m talking about Madonna. She says, “A lot of people are afraid to say what they want.…
Day 17 of 26 days of musing live about conflict and collaboration. Today I’m talking about assertiveness and those times when people don’t want to collaborate with you.
Day 16 of 26 days of musing live about conflict and collaboration. Today I’m talking about a question that was posed on my last live video: “How does exhaustion affect…
Day 15 of 26 days of musing live about conflict and collaboration. Today I’m musing about a quote from William James, “Whenever you’re in conflict with someone, there is one…
Day 14 of 26 days of musing live about conflict and collaboration. Today I’m musing about a quote from Wayne Dyer, “Conflict cannot survive without your participation.”
Day 13 of 26 days of musing live about conflict and collaboration. Today I’m musing about a quote from Thomas Crum, “Being willing to change allows you to move from…
Day 12 of 26 days of musing live about conflict and collaboration. Today I’m musing about a quote from Dale Eilerman, “A willingness to trust and openly listen…is essential for…
Day 11 of 26 days of musing live about conflict and collaboration. Today I’m answering a question about how to ask for help getting your needs met without seeming or…
Day 9 of 26 days of musing live about conflict and collaboration. Today I’m talking about 2 different quotes – one from Ghandi and the other from Thomas Crum.
Day 8 of 26 days of musing live about conflict and collaboration. Today I’m talking about Cheryl Richardson’s quote: “If you avoid conflict to keep the peace, you start a…
Day 7 of 26 days of musing live about conflict and collaboration. Today I’m talking about the Roy E. Disney quote, “It’s not hard to make decisions when you know…
Day 6 of 26 days of musing live about conflict and collaboration. Today I’m musing about the Winston Churchill quote, “Courage is what is takes to sit down and listen.”
Day 5 of 26 days of musing live about conflict and collaboration. Today I’m answering a couple of viewer questions about workplace bullying and how to overcome the fear of…
Day 4 of 26 days of musing live about conflict and collaboration. Today I’m talking about the Stephen Covey quote, “Most people do not listen with the intent to understand;…
Day 3 of 26 days of musing live about conflict and collaboration. Talking about the Patrick Lencioni quote, “Contrary to popular wisdom and behaviour, conflict is not a bad thing…
Day 2 of 26 days of musing live about conflict and collaboration. Today, I’m talking about the Howard Baker quote “The most difficult thing in negotiation is making sure you…
I’m going to do a marathon 26 days of videos wherein I will muse about various aspects of conflict and collaboration and hope to inspire you to try something new.…