Pilot 2: How to Become Comfortable and Confident in the Face of Conflict
Welcome to Pilot #2 of How to Become Comfortable and Confident in the Face of Conflict. Please do the modules at your own pace. I will send you feedback after each homework submission. After Module 4 and Module 10, I’ll ask that you wait for my feedback before proceeding to the next Module. And, the modules are designed to take you through a step-by-step process for preparing to address conflict, and doing them in order is important. I’m looking forward to hearing about your impacts and your feedback!
Module 2: Choosing Your Practice Case
Module 3: Attitudes, Beliefs and Assumptions
Module 4: Moving from Positions to Interests
Module 5: The Impacts of Conflict Style in your Practice Case
Module 6: Three Perspectives Exercise
Module 8: Are You Ready to Collaborate?
Module 9: Addressing the Conflict
Module 10: Non-Verbal Communication
Module 11: Debriefing your Practice Case
Module 12: Next Steps in Applying the Learning